Domestic Delivery: Poslaju / Standard Domestic Mail with tracking no.
International Delivery: Standard International Airmail with tracking no.
Click HERE to track your parcel at POS Malaysia or call the POS Line
SELF COLLECTION & DELIVERY OPTION
Self collection at 25C Art & Hobbies is FREE!
ADDITIONAL SHIPPING FEES FOR LARGER ITEM
If you choose delivery, we will first charge the minimum shipping fee based on the estimated weight, but we will have to charge additional shipping fee for larger items. For those who require extra shipping fees, kindly make the payment within 30 days or your items will not be shipped.
We do not refund damaged or lost shipments due to delivery issues. Please check with the delivery provider with your tracking number.
Customers may be required to pay customs fees when receiving foreign shipments. Oh! Gatcha unfortunately has no control over any fees/taxes levied by your country's government. Please be aware of the matter before placing any orders.
Please note that some countries may require parcels to be opened for customs inspection. Our store cannot be held responsible for any actions taken by customs officials, and we are unable to provide compensation or replacements for any items lost, seized, or damaged during the inspection.
If by any chance parcel is held by customs, please contact respective customs to settle the parcel issue immediately.