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FAQ : HOW TO ORDER

 

TERMS & CONDITIONS : ORDER & PAYMENT

PENDING PAYMENT
Orders with pending payment must be paid within 7 days. Orders that exceed the payment period will be cancelled immediately .

BALANCE PAYMENT
For Pre-orders, an arrival notification email will be sent once the ordered item arrives. The balance payment must be paid within 30 working days. Orders that exceed the payment period will be cancelled immediately .

SELF-COLLECTION
Order that's left uncollected at 25C Art & Hobbies / Oh! Gatcha Shop within 30 days, will be returned to Oh! Gatcha, and any further arrangement will require additional processing fees.

CANCELLATION
Order with unpaid pending / balance payment / uncollected that exceed period of 3-months, will automatically canceled. For canceled order, any deposit / payment made upon the order will be forfeited.

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